The phone call scams are becoming a regular occurrence, it’s easy to see how some fall for the scam. Someone will call your home, most likely saying they are from Microsoft and they can see your computer is infected. Straight away this is a red flag, because Microsoft isn’t going to call no one and let them know your Computer is infected. The reason why these phone call scams is so effective is because you can pick up any phone book, and or list of numbers online, call that number and there is a really good chance they have a Computer in the house hold.
They proceed to tell you they can see your computer is full of infections, the next part of the scam is to get you to go to your computer so they can show you all these “errors”. What they are doing is getting you to pull up your Event Viewer. This is an application on your computer that logs activity and reports errors. As an end user, all you see is “red” flags so
you think there is actually something wrong. Which is understandable. Most of what is being reported is normal, yes there can be critical events that need to be attended to, but if you are finding this bit of information out from a random “Microsoft Tech” that just happened to call you, it’s a big red flag.
So now you seen all these “errors” which can add legitimacy to the scam, making you think this person is a real Microsoft Tech. The next part of the Phone Call Scam is to get you to allow them access into your computer. Once they are connected to your machine, they will proceed to tell you how they can clean it up and fix your system. Then comes the price tag. The Pricing is all over the place, it’s never a set number. Again you have to remember this person is not a real Professional Computer Tech, it’s a scammer looking only to get your information. Most of the time the people that do pay for this “technical support” end up getting nothing fixed, you got charged from something that was false to begin with, and they more than likely installed some sort of Back door access into your computer when they were connected.
I have seen this type of situation happen to clients all the time, if this is something that has happened to you, don’t worry it’s not the end of the world. Here are some steps to take if you were in this situation:
- Call your bank and let them know about the incident, you should be able to get a full refund if a charge went through.
- Call MJB Computers 252-723-7139, We can go through your system and remove any Infections, Malware, Virus’s, and Back Doors left by the Scammer. Thus insuring they will never be able to re-gain access to your computer.
- Learn from the situation, a “Microsoft Tech” will never call you about your personal computer being infected
- Never let ANYONE connect to your computer that you did not intend to contact in the first place, also never let someone connect to your computer that you do not know.
If you have any questions re-guarding this Situation please don’t hesitate to call MJB Computers @ 252-723-7139 or send an email to firstname.lastname@example.org. I hope you found this article informing and can avoid this type of situation all together.